Privacy. In Plain English.

1. Who we are

The Australia Africa Forum is organised by Makao Group Pty Ltd (ABN 93 624 184 121), referred to here as “we” or “us”. We follow the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

2. What we collect

We collect information when you register, use Your Forum, contact us or attend.

• Registration details Your name, title, organisation, email, phone, country and delegate type.
• Payment Handled by our payment provider, Stripe. We never see or store your full card number.
• Dietary and access needs This can be health information. We collect it only with your consent, and use it only to plan the day with you.
• Passport details Only if you ask for a visa invitation letter.
• Introductions Your three answers and your name pronunciation, only if you choose to give them.
• Photos and video Taken in public sessions on the day.

3. How we use it

To run your registration, print your pass, plan catering and access, send you updates, suggest introductions, prepare visa letters and publish the Outcomes report. We name you in public only if you agree.

We never sell your information, and we never share it for someone else’s marketing.

4. Who we share it with

Only the people who help us run the Forum, and only what they need.

• The venue and caterers Dietary and access needs, so they can prepare.
• Our service providers Payment, email and website hosting.
• Other delegates Only what you choose to show when you turn on “Let other delegates find me”.

5. Information stored overseas

Some of our service providers store data outside Australia, including in the United States. We choose providers that protect your information to a standard similar to Australian law.

6. How long we keep it

• Registration and payment records Seven years, as tax law requires.
• Introduction answers and voice recordings Deleted 30 days after the Forum.
• Passport details Deleted 90 days after we issue your letter.

7. Photos on the day

If you would prefer not to be photographed, tell us at the registration desk. We will give you a lanyard mark that our photographers know to respect.

8. Your choices

You can ask to see, correct or delete the information we hold about you, or withdraw a consent you gave. Unsubscribe from any email with one click. We reply to every request within 30 days.

9. If you are not happy

Write to privacy@australiaafricaforum.com. We will reply within 30 days. If you are still not satisfied, you can contact the Office of the Australian Information Commissioner at oaic.gov.au or on 1300 363 992.

10. Changes to this policy

If we change this policy, we update the date at the top. If a change affects you directly, we email you first.