Terms of Registration. Fair, and Short.

1. The organiser

The Forum is organised by Makao Group Pty Ltd (ABN 93 624 184 121). When you register, your agreement is with us.

2. Your registration

Your place is confirmed when payment is received. Your pass arrives by email one week before the Forum. There are 300 places, and registration closes on 19 April 2027 or when they are gone.

• Early bird $150, until 31 December 2026
• Stage two $250, until 28 February 2027
• Final release $400, until 19 April 2027

3. Prices

All prices are in Australian dollars and include GST. We send a tax invoice with your confirmation.

4. Sending someone in your place

You can transfer a place to another person at no cost until 5 pm on Friday 16 April 2027. Email us the new delegate’s name, email, organisation and role. The place keeps its Founding Delegate number. After that time, contact us. We will try to help, but we cannot promise a change.

5. Cancellations and refunds

We would rather you sent a colleague than lost your place, so a transfer is always the first option. All times are Melbourne time.

• Until 5 pm, Tuesday 23 March 2027 We refund the price you paid for each place, less a $25 administration fee (including GST) per place. The fee is never more than the price you paid.
• After that time We do not give a refund for a change of mind, or if you do not attend. You can transfer your place instead.
• Some of your places You can cancel some places in a multi-place order and keep the others. A cancelled place’s Founding Delegate number is retired.
• How to cancel Email info@australiaafricaforum.com with your order number and the names of the delegates.
• If you pay by invoice The same dates apply. If you cancel by the cut-off and have not paid, we cancel the invoice at no cost. After that time, the invoice stays payable. If we do not receive payment by the due date, we may release the place.
• Serious illness or bereavement If serious illness, bereavement or a similar event stops you attending after 23 March 2027, contact us. We will consider a refund.
• How we pay refunds We refund card payments to the card you used, and bank transfers to the account that paid. We process refunds within 10 business days after we approve them. Your bank may take more time.

6. If your visa is refused

Send us the refusal notice before the Forum and we refund you in full, less the $25 administration fee. Getting a visa is your responsibility. Our invitation letter supports your application, but it does not guarantee a visa.

7. If we change or cancel

The program and speakers can change. We tell you about significant changes as soon as we can.

• If we cancel the Forum We refund the full price you paid, including any fee.
• If we move the date Your place moves to the new date. If you cannot attend, tell us within 14 days of our notice and we refund the full price you paid.
• If we make a significant change For example, if we move the Forum out of Melbourne, you can choose a full refund within 14 days of our notice.
• Travel and accommodation We recommend that you book refundable or flexible travel and accommodation.

8. How we treat each other

Everyone at the Forum agrees to the Charter and to treat others with respect. We may ask anyone who harasses, threatens or abuses another person to leave, without a refund.

9. Photos and recording

Public sessions are photographed and filmed. Stream sessions follow the Chatham House Rule. If you prefer not to be photographed, tell us at the registration desk.

10. Your rights under the law

Nothing in these terms limits your rights under the Australian Consumer Law. To the extent the law allows, our liability is limited to the price you paid. These terms are governed by the laws of Victoria, Australia.